Description
Contents
Chapter I – Introductory
Chapter II – Meaning and Definition of the Consumer Protection Act
Chapter III – Consumer Protection Councils
Chapter IV – Central Consumer Protection Authority
Chapter V – Consumer Disputes Redressal Agencies
Chapter VI – Mediation
Chapter VII – E-Commerce
Chapter VIII – Product Liability
Chapter IX – Offences and Penalties
Chapter X – Miscellaneous
Chapter XI – Medical Negligence
Appendix – Complaint Form
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